Terms & Conditions

Last updated: August 2026

1. About Us

Hospitality Compliance HQ is a UK-based provider of digital compliance guides and resources for the hospitality sector. By purchasing from our store, you agree to the following terms.

2. Digital Products

All products sold by Hospitality Compliance HQ are digital downloads. Upon successful payment, you will receive access to your purchased file(s) via a download link sent to your registered email address.

3. No Refund Policy

Due to the nature of digital products, we are unable to offer refunds once a file has been accessed or downloaded. If you experience a technical issue preventing download, please contact us within 7 days of purchase and we will do our best to resolve it.

4. Licence & Permitted Use

Your purchase grants you a single-user, non-transferable licence to use the content for your own internal business purposes. You may not resell, redistribute, share, or reproduce any part of our guides without prior written permission.

5. Accuracy of Information

Our guides are written based on UK legislation and guidance current at the time of publication. Hospitality Compliance HQ makes every effort to keep content accurate and up to date, but we cannot guarantee that all information reflects the most recent legislative changes. Our guides do not constitute legal advice. For specific legal queries, please consult a qualified solicitor.

6. Intellectual Property

All content, including text, formatting, and design, remains the intellectual property of Hospitality Compliance HQ. Unauthorised reproduction is prohibited.

7. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.